Shipping policy

At Build Your Jacket, we strive to provide our customers with quality products and timely delivery. Please review our shipping policy below for the estimated shipping time frames for each product category:

1. Stock Jackets: For non-customized stock jackets, our estimated shipping time frame is 10 days or less from the date of purchase. Please note that these time frames are not guaranteed and may be affected by factors beyond our control, such as shipping carrier delays or customs processing.
2. Stock Jackets Customized: For customized stock jackets, our estimated shipping time frame is 3 weeks or more from the date of purchase. This additional time is required to accommodate the customization process, which may include embroidery, printing, or other alterations. As with non-customized stock jackets, the shipping time frame is not guaranteed and may be affected by factors beyond our control.
3. Custom Jackets: For fully custom jackets, our estimated shipping time frame is 6 to 10 weeks from the date of purchase. This extended time frame is necessary to allow for the design, production, and quality control processes involved in creating your one-of-a-kind jacket. As with other product categories, the shipping time frame is not guaranteed and may be affected by external factors.

Please note that the shipping time frames mentioned above do not include the time required for order processing. We will notify you via email when your order has been shipped and provide you with a tracking number, where applicable.

We are not responsible for any shipping delays or damages that may occur during transit. If you have any concerns about the delivery of your order, please contact our customer support team, and we will do our best to assist you.

By placing an order with Build Your Jacket, you acknowledge and agree to the shipping time frames and terms outlined in this shipping policy. We appreciate your understanding and look forward to providing you with a quality jacket that meets your needs.