Each jacket is completely made in the USA to YOUR specifications. We do not give any refunds on our custom jackets. If we make a mistake, we will happily make it right. So, please be 100% sure of your size choice and your color choices before completing your order. We are happy to give sizing advice if asked, but since we don't personally know the customer receiving the jacket, the final decision is obviously yours. If you are not sure of colors we offer, we are happy to mail you a swatch of material upon request. Please see below for RUSH, no refund info.
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Shipping and Delivery Policy:
We always want your jacket on your back as soon as possible. A jacket with no decorations should be recieved in 2 to 4 weeks. A jacket with embellishment will take 6 to 8 weeks. Always sooner if possible.
We are not Mother Nature and have no control over weather conditions that impede delivery. We also don't own UPS or USPS and have no control over any shipping snafus. (I say with a smile on my face) So, please plan accordingly when you are in a hurry for a jacket. We do offer a "RUSH" Charge for $50. This speeds up the factory time and is supposed to take 2 weeks off of delivery time. They do the best they can, but don't guarantee you will get it by the exact day you want it. Therefore, we don't guarantee it either. It has been helpful in the past but we cannot control the jacket factory's scheduling. So, if you request this service, this cost is also not refundable. Yes....even if it misses the date you wanted it.
And after saying ALL THAT...... sometimes we can help you out in a jam with a jacket we already have in stock.
Shipping and handling costs:
1 item 25.00.
2 or more items: Cost depends on added weight.
PLEASE NOTE: Out of Calif orders WILL NOT be charged sales tax. CA orders will be charged 7.5% sales tax.